1. How long does delivery take?
Our delivery time is usually 2 to 7 working days depending on your city and courier service.
2. Do you offer free delivery?
Yes, we offer free delivery on selected offers and promotions. Keep an eye on our store and social media for updates.
3. How can I track my order?
Once your order is dispatched, you will receive a tracking link or tracking number via SMS/WhatsApp or email. You can also check status on our Order Tracking page.
4. Which payment methods do you accept?
We currently accept Cash on Delivery (COD) across Pakistan.
(Online payment option coming soon)
5. What if I receive a damaged or wrong product?
No need to worry — simply contact us within 24–48 hours with an unboxing video and we’ll assist you with exchange or support as per our policy.
6. What is your return or exchange policy?
We offer returns/exchanges on eligible items. Please check our Return & Exchange Policy page in the footer for full details.
7. Can I change or cancel my order after placing it?
If your order has not been shipped yet, we can update or cancel it for you. To request changes, contact us immediately through our Contact Us page.
8. Do you have a physical store?
Currently, we operate as an online store only, to provide you with better prices, convenience and fast service.
For further questions, feel free to reach out through our Contact Us page — we’re always here to help!